Shipping & Returns
Shipping Policy
Allow 72 business hours for a response about your items
For any incorrect orders or for orders that haven’t received tracking or updates within 10 business days. Please email us infofashionluxcoshop@gmail.com
Customer service is handled via email or our contact number.
Please Read Carefully:
All items are final sale. No returns or exchanges.
Allow up to 7-10 business days for your order to ship excluding holidays and and weather
Lost packages
If your package has been confirmed via USPS / FED EX/ UPS delivered and you did not receive it you must file a claim with USPS / UPS as we are not responsible for lost packages. Once you file a claim with USPS / FED EX UPS the driver on your route will investigate to ensure it was not accidentally delivered to the wrong address which is the case majority of the time.
Return & Exchange Policy